Regular hirers: one Direct Debit for the whole booking

A hirer with a repeating booking used to authorise a Direct Debit every single time they were charged. Now, from any session's payment link, they can choose Set up a Direct Debit for this booking once — and every session after that is collected automatically.

Each session is charged separately, for its own exact amount, after it has taken place. That matters more than it sounds:

  • A term-time hirer isn't charged through the school holidays — no session, no payment.
  • Change a booking's times or your hourly rate and the next collection simply uses the new amount.
  • Cancel a session and nothing needs undoing, because nothing was taken in advance.
  • Sessions from before they set the Direct Debit up are never charged, so setting one up on a booking that's been running for months doesn't bill all of it at once.

Collection happens automatically each morning. A Ready to collect panel also appears on the Fees page listing what's owed, with the number of sessions and the total, so you can take it straight away rather than waiting — you're shown the figure before anything is charged.

The option only appears on bookings that repeat on a single day — weekly, fortnightly, or the same date each month. A booking on several days a week, or on "the third Thursday", can't be followed by one Direct Debit schedule, so those hirers keep using payment links per session.

Still stuck? Send us a message

Goes straight to the person who builds this — not a ticket queue. If you've found a bug, tell us what you were doing when it happened and we'll usually reply within a day or two.

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